The members of Service Department at TTSPH provide ongoing assistance, support and direction for the Service and Body & Paint operations within the TTSPH Group.
In addition to the help provided to the TTSPH group operation, the team also supports other Toyota Distributors in the South Pacific including New Caledonia, Tahiti, Cook Islands, Kiribati and Norfolk Island.
The key focus of the department is centred around:
- Customer Satisfaction
- Customer Retention
- Profitability
- Operational Structure and Efficiencies
- Technical Support
- Technical Training
- Body and Paint Technician Training
- Management Training
- Annual Budget Setting
- Best Practice Operating Procedures
The team is made up of qualified Technicians with many years experience in both the Technical and Management areas providing valuable support and direction for the implementation of all manufacturers product support.
Customer Satisfaction is a key objective and application of best practice initiatives are driven with the goal of the “Best Customer Service in Town” which is a strategic driver of the guiding philosophy of “Customer for Life”.
If you are a supplier and would like to contact TTSPH, click here